Thank you for shopping at StylishStop.com. We strive to provide you with high-quality apparel and exceptional customer service. In the event that you are not fully satisfied with your purchase, we have outlined our return policy below.
- Return Eligibility
We accept returns for all unstitched apparel purchased from StylishStop.com. However, please note that stitched or altered items are not eligible for return. We kindly request you to carefully review the product details before making a purchase.
- Return Timeframe
We understand that sometimes a product may not meet your expectations. To initiate a return, you must notify us within 5 days from the date of delivery. Returns requested after this period will not be accepted.
- Return Process
To initiate a return, please follow these steps:
a. Contact our customer support team within 5 days from the date of delivery via email at support@stylishstop.com or by phone at [insert customer support number]. Please provide your order details and the reason for the return.
b. Our customer support team will guide you through the return process and provide you with a return authorization code (RAC). Please ensure to include this code on the return package.
c. Carefully pack the item(s) you wish to return in their original condition, including all tags, labels, and packaging. Ensure that the items are unused, unwashed, and free from any damages.
d. Ship the package back to us using a reliable courier service. We recommend using a trackable shipping method to ensure safe delivery.
- Return Shipping Costs
Please note that the return shipping costs will be the responsibility of the customer. We suggest using a reliable and trackable shipping service to ensure the package reaches us safely. We are not responsible for any lost or damaged items during the return shipping process.
- Refund Process
Once we receive your returned item(s) and verify their condition, we will initiate the refund process. Refunds will be issued in the original form of payment used during the purchase. Please allow up to [insert number of days] for the refund to be processed and reflected in your account.
Please note that shipping charges, if any, are non-refundable.
- Exchange Policy
At this time, we do not offer direct exchanges. If you wish to exchange an item for a different size, color, or design, please follow the return process outlined above and place a new order for the desired item on our website.
- Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue by either providing a replacement or issuing a refund.
- Final Sale Items
Certain items, such as clearance or sale items, may be marked as final sale and are not eligible for return or exchange. Please carefully review the product details before making a purchase.
- Contact Us
If you have any further questions or concerns regarding our return policy, please don’t hesitate to contact our customer support team. You can reach us via email at support@stylishstop.com or by phone at [insert customer support number].
We appreciate your understanding and cooperation in adhering to our return policy. Your satisfaction is our top priority, and we will make every effort to ensure a seamless and hassle-free shopping experience at StylishStop.com.
Note: This return policy is subject to change without prior notice. Please refer to the return policy displayed on our website at the time of your purchase.